Gatwick airport south terminal information
Airlines using gatwick airport south terminal
The south terminal handles all the charter flights and most of the scheduled flights.
See our airline contact details page for a complete breakdown of which airlines use which terminal and our flight arrivals page for arrivals information.
Contact details for gatwick airport south terminal
Information desk: +44 (0)870 000 2468
Arrivals:
Administration fax:
Address:
Check-in desks, arrivals and departures at the south terminal
Check-in desks: on the ground floor in the main concourse
Departure lounges: on the first floor
Arrivals concourse: on the ground floor
Facilities at the south terminal
Check-in desks located on the ground floor, with the departures area on the first floor. Arrivals baggage collection, customs and immigration, and meeting areas are found on the ground floor of the terminal.
The terminal offers all the usual facilities, including shops, car hire desks and refreshment areas and there are airport lounges. The south terminal has more shops than the north terminal, including many high street names.
Both levels of gatwick airport south terminal have currency exchange bureaus and they remain open during flight times. There are ATMs (cash points) located throughout the terminal. There is a designated smoking are within the leisure and refreshments areas.
First aid facilities are available 24 hours daily and a prayer room is also provided.
The south terminal is connected to the north terminal by a mono rail.
South Terminal Gatwick Airport Facilities A to Z
Assistance: with baggage and check-in is available by contacting the Airport Information Desk (+44 (0)870 000 2468) prior to arrival. Also see our disabled facilities page
Baby changing rooms: on the first floor and also in the departure lounge
Baggage storage: +44 (0)1293 502 014
British transport Police: +44 (0)1293 549 304
Business centre: +44 (0)1293 555 777
Customs and Excise: +44 (0)208 910 3744
Car hire companies: the following companies have desks in gatwick south terminal:
Avis: 0870 010 4068
Budget:
Europcar: 01293 531 062
Hertz: 0870 846 0003
National: 0870 400 4552
Cash Dispensers: cash dispensing for all cards can be found in the centre of the departure lounge.
Currency exchange bureaus: on both levels of gatwick airport south terminal and in the departure lounge, open from 05:00 until 20:00, 7 days a week. Contact a TravelEx on XXXXXXXXXX and ICE on XXXXXXXXXXXX
E-mail / Fax facility: Pay phones, internet phones and pay Fax machines are available in the main areas of the terminal.
Food and Drink: In the South Terminal you will find Caffe Nero, Starbucks and Pizza Express. After security some of the venues are; Est Est Est, Upper Crust, Sport Bar, Yates and Garfunkels.
Gatwick airport hotel: from the on airport airport Gatwick Hilton and Gatwick Le Meridien, to all of the other hotels offering a park, stay and fly package, including where to book them at the cheapest rate, see our gatwick airport hotel page
Gatwick airport lounge: Aviance and Servisair provide lounge facilities to their customer airlines and, subject to terms and availability, to the general public. Business services available in each lounge. For further information visit our gatwick airport lounge page
Gatwick airport parking: find out about all of the on and off airport car parks, including where to book them at the lowest prices, at our gatwick airport parking page
Gatwick Express: +44 (0)0845 850 1530
Gatwick Flyer: 01708 730 555
Gatwick airport train station: the gatwick airport train station is connected to gatwick's south terminal.
Immigration Office: 01293 502 019
Information desk: Information desks are located in the arrivals concourses, offer multi-lingual service and public address announcements are made from the desks and message boards are also available. Telephone: +44 (0)870 000 2468
Internet hot spots: The Internet Exchange is located in the South Terminal. Paid wireless Internet access is available in the Departure Lounge.
Left luggage: Left luggage storage is available in both terminals. Excess Baggage Company (+44 (0)129 350 2013) charges £5.50 per item per day and forward unaccompanied baggage worldwide.
Lost property: Lost Property service is located in the South Terminal. +44 (0)1293 503 162
Medical Services: Available in Ashdown House next to the South Terminal. +44 (0)1293 507 400.
Meeting Point
National Express Coaches: +44 (0)8705 757 747
National Rail enquiries: +44 (0)0845 748 4950
Oxford Bus (The Airline): 01865 785 400
Passport photo machine
Pay Phones: available in small clusters throughout the terminal
Postal facilities
Police: +44 (0)1293 549 304
Places of Worship: there is an Inter-Faith Chapel which is part of the Diocese of Arundel & Brighton. There is a Mass at 12 noon on Sundays, and on other holy days as announced.
Plane spotting: For more information see our gatwick airport plane spotting page
Railway station: +44 (0)8457 484 950
Shopping: there are a wide selections of shops in the departure lounge, including duty free. For more information see our gatwick airport shopping
Shopping information line: 0870 850 2825 or +44 (0)121 410 5105
South East Trains: +44 (0)8706 030 405
Smoking Areas:
Taxis: +44 (0)1293 502 808
Thameslink Trains: +44 (0)020 7620 6333
Ticket Desks: for scheduled and charter airlines, located on the ground floor of the main concourse
Tour operators desks: on the ground floor in the main concourse, these desks are normally staffed 2 hours before flight departure, for tickets on departure only.
Virgin Trains: 0845 722 2333
